Deptford homelessness charity 999 Club has achieved the PQASSO Quality Mark, the standard for quality assurance and management in the voluntary sector.
Developed in 1997, for and by voluntary sector organisations, PQASSO is a tried and tested approach to ensuring best practice in many areas of an organisation, including governance, leadership, providing a user-centred service, financial controls, and managing resources.
‘It’s essential that a small grassroots charity like ours can demonstrate to all stakeholders, including those who use our services, that we are reliable and professionally run,’ said Peter Wood, CEO, 999 Club. ‘PQASSO does just that. The whole team have worked hard to examine our processes and policies to make sure they demonstrate best practice. We are absolutely delighted to have achieved this quality standard.’
At the 999 Club, essential services and high quality tailored support help homeless people to make long-term, transformative changes to their lives. The PQASSO standard is a clear indicator for partners and funders that the charity carries out its work in an effective and responsible way.