Gateway Centre

If you need help from the 999 Club the Gateway is where you can come and talk to us about what you need.

The Gateway is at:

21 Deptford Broadway

The Gateway is open on Monday, Tuesday, Wednesday, Thursday and Friday.

Open 9.00 – 12.00 for people who are sleeping rough.

Open 10.30 – 12.00 for people who need housing advice.

The Gateway is closed on bank holidays.

People Sleeping Rough

If you are sleeping rough, come into the Gateway from 9 am. You can get breakfast, take a shower and do your laundry, and use our computers for job searches, benefits claims and housing applications.

When you come in for the first time we ask you some questions to see which of services are most suitable for you. You will be given a case manager who will help you get the most from the 999 Club.

If you are entitled to benefits, we can help you apply. If your situation needs more intensive support, your case manager will arrange for you to meet with someone from our Advice & Support service.

When you’re in the Gateway you will also get a chance to sign up for Learning & Activities sessions, and meet with our Employability Support Worker who can support you to find a job.

Open Access

If you are not sleeping rough but you have problems with your housing and need help from the 999 Club, we are happy to see you.

It is always best to come in sooner rather than later so we can help prevent you from becoming homeless. You can come in to the Gateway from 10.30 in the morning and talk to us about your housing issues. Gateway staff can then make an appointment with the Advice & Support service if you need more help.


We especially welcome volunteers who have experienced homelessness.

Find out about volunteering opportunities