Gateway Volunteers

Help run the Gateway

We’re looking for volunteers to help in our Gateway, working with homeless people. We enable homeless and vulnerably housed people to find sustainable solutions to their homelessness. We encourage our service-users to learn skills that lead to further learning and employment, to improve their physical and mental health, to develop their confidence and self-esteem and to become more independent and involved in their community.

You’ll need excellent communication and administrative skills, as well as confidence and enthusiasm, you’ll be working with people who have varying degrees of vulnerability and challenging behaviour.

You don’t need to have worked with homeless people before, but a customer services background would be great. This is a fantastic opportunity for anyone who wants to progress to a career in health or social care.

You’ll be assisting our Gateway team in assessing homeless people’s needs and developing individualised packages of support, including access to our own specialist Advice Service, Learning & Activities and Employment Support programmes, as well as external services.

You’ll get a structured induction and on-going supervision. We ask volunteers to make a commitment of at least one session a week, for six months. Sessions are 08.45-12.15 Monday to Friday.

The first step is to contact Gerry Donnelly, Gateway Team Leader,, 0208 694 5797 for more information.

Want to know more?

Our volunteers come from all walks of life. Find out how they support the centre and why they love volunteering with us.

Meet our volunteers

How your donation helps

  • buys a sleeping bag for a Night Shelter Guest


  • provides IT and internet access for a week


  • pays for an Advice & Support consultation


  • pays a sessional tutor for one Learning & Activity session


  • buys a computer and software to access job searches


  • keeps the 999 Club running for a day